Frequently asked questions

If you receive a damaged or defective air fryer, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund at no additional cost to you.

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method. Please note that your bank or credit card company may take additional time to post the refund to your account.

To start a return, please contact our customer service team with your order number and reason for the return. They will provide you with instructions on how to send your item back to us.

Orders are typically processed within 1-2 business days. Delivery times vary based on your location but generally range from 3-7 business days.

Currently, we only ship within the European Union. We hope to expand our shipping options in the future to serve our international customers.

Absolutely! Air fryers are great for making popcorn. Simply place a handful of kernels into the basket, set the temperature to 200°C (392°F), and cook for about 8-10 minutes. Remember to shake the basket halfway through to ensure even popping.

While it might be tempting to check on your food, we strongly advise against inserting your hand into the air fryer during operation. The interior reaches high temperatures and contains moving parts, which could lead to injury. Always turn off and unplug the appliance before handling the interior.

Yes, you can bake small cakes in an air fryer. Use an oven-safe dish that fits inside the basket, pour in your batter, and adjust the temperature and time as needed. It's a quick and efficient way to enjoy a homemade dessert.

If your air fryer is delivered to an incorrect address or a neighbor without your consent, please contact our customer service immediately. We will work with the delivery company to locate your package or arrange a replacement.